In promoting and operating our business, Cross Village Co., Ltd. (hereinafter referred to as the "Company") will appropriately acquire, use, and provide personal information, comply with laws and regulations regarding personal information, and protect personal information. In order to prevent and correct information leaks, etc., we have established the following policy.

1. Legal compliance

In order to protect personal information, our company complies with Japan's "Personal Information Protection Act", guidelines of each government agency, and other related laws and regulations.

2. Definition of personal information

Personal information refers to information that can identify a specific individual, such as name, date of birth, gender, telephone number, e-mail address, occupation, place of work, etc.

3.Acquisition and use of personal information

Our company will acquire and use personal information appropriately.

1. Acquisition of personal information When acquiring personal information, our company specifies the purpose of use and acquires it through methods such as web screens, e-mail, telephone, and oral communication.
2. Regarding the use of personal information, our company will appropriately manage personal information and will only use and provide it within the scope of the purpose for which the consent of the person has been obtained, unless required by law.

(1) In promoting and operating our business, we will use personal information only to the extent necessary for the following purposes.

Email member personal information	Email delivery Notices and information from our company Promotion of sales, advertising and communication activities
Personal information obtained from our online store	Smooth operation of online store Contact, information and after-sales follow-up Notices and information from our company Promotion of sales, advertising and communication activities Information and after-sales follow-up regarding our products from authorized dealers
Personal information entered through the inquiry form	Appropriate response to inquiries, consultations, and comments Contact (inquiries, consultations, answers and questions regarding points raised)

Our company uses the following personal information for the purposes described in (1) above.

・Information such as name, address, date of birth, etc.

1. Name, gender, address, date of birth, telephone number, email address

・Information regarding the services you have applied for or inquired about.

1. Information regarding products ordered from us
2. Information regarding after-sales service after purchasing our products
3. Other information such as application reception history, content of opinions, requests, inquiries, etc., and information acquired in connection with the provision of our services, etc.

(2) If any of the following items apply, our company may handle personal information for purposes other than the purposes listed above.

1.When based on laws and regulations

2.When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the consent of the person concerned.

3. In cases where it is necessary to cooperate with a national agency or local government, or a party entrusted with their authority, in carrying out affairs stipulated by laws and regulations.

5.Provision of personal information to third parties

Our company will not provide acquired personal information to a third party without the consent of the person, except in the following cases.

1. In addition to cases based on laws and regulations, cases where personal information is permitted to be provided to a third party without the consent of the person pursuant to Article 23, Paragraph 1 of the Personal Information Protection Act (see 4. (Refer to “Purpose of Use” (2))
2. When personal information is entrusted to an authorized retailer to the extent necessary for the execution of our business.

6.Prevention of personal data leakage, etc.